Feb 18, 2020
There is a lot of talk in the financial industry today about transition and technology, and for good reason. How we think about money, spend it and save money is changing and as a result the banking sector is in transformation. Banks are investing millions of dollars into technology to digitize nearly every aspect of their businesses. But it’s not only about technology, it’s about the customer. The customer profile is changing. With the new generations of Gen Z and millennials, banks need to be high performing if they want to win and keep customers in the long run. But what do banks need to do to win and keep customers? What are the practices make a bank high performing? In this episode we pose the question, how can the financial sector ensure they stay ahead of the game and perform in this competitive environment where Fintech is disrupting our traditional views on banks. We also explore how other business sectors learn from the turbulent banking sector?
Leadership Beyond Borders" by Siinda explores the dynamic realm of leadership, emphasizing a range of perspectives and strategies tailored for navigating the constantly evolving globalized digital landscape.