May 30, 2024
Handling communications during a crisis can be a challenge for most organizations. I'm joined by internationally recognized risk and crisis communications professional, Sheena Thomson. During our talk we touch on: 1. Identifying and defining a stakeholder, 2. Stakeholder management, 3. Preparing communications, 4. Using legal in communication, 5. Winning (or loosing) the social media war, 6. The spokesperson, 7. Do's and don'ts of communications, 8. Messaging (and staying on that message), and 9. Crisis communication tips. Sheena provides some great insights on how to develop, implement, and manage a successful crisis communications strategy - prior to a crisis and during a crisis. Don't miss what Sheena has to share. Enjoy!
Preparing for the Unexpected is about how people, organizations and communities plan, prepare, test, communicate and respond to sudden unplanned events such as natural and manmade disasters and crises. The show is for everyone who wants an understanding of how plans are created for individuals, organizations and communities and for anyone who wants to know what they can do in their own lives to help protect themselves from unexpected events. There is a myth that disasters happen to others but in reality, they happen to everyone. It's just a matter of when and how well-prepared you are. The greater the level of awareness, communication and knowledge, the quicker one bounces back from adversity. The overall aim of Preparing for the Unexpected is to reduce the suffering, effects and impacts caused as a result of disasters and unexpected life events by increasing knowledge and awareness of Operational Resilience, Business Contingency, Disaster Planning, Crisis Management, and related activities.